BEFORE PROCEEDING HOSTELER MUST UNDERSTAND PAY PG ROLE AS PROVIDER BETWEEN HOSTELER AND TENENT

The provider is merely a service provider in the form of technology platform and provides bookings to the Property of the Hosteler. The provider is not the tenent of the Hosteler and does not have the right to possess the Property for its own use without consent of the Hosteler. Advertise, list, market and promote the property on its Website and Mobile App and to do all such acts whether necessary or incidental, to give effect to the same .Show allocated units/beds/rooms in the Property to prospective tenent(s) with agreed Tariff as per listing

Provide Online / Offline / Walk in booking to tenent(s) PAY PG may assist in sending PAY PG tenent's documents for verification to the concerned authorities and to do all such related acts, whether necessary or incidental basis Hostelers discretion.

Assist in move-in of PAY PG tenent(s) into the Property Communicate with Hostelers and PAY PG tement(s) on Property related issues, negotiate with PAY PG tenent(s) to resolve any conflicts

Collect Bed/Room Tariff on behalf of the Hosteler for all the bookings provided by PAY PG and deposit it to the Hosteler's specified account by way of daily settlements.

Hosteler is sole responsible in checking the Property details in the listing available for public view on digital platform. PAY PG can modify basis Hosteler request or confirmation. PAY PG has all rights to accept/reject any listing basis Company guidelines; in any case PAY PG will inform the reasons for rejection to the Hosteler.

PAY PG shall submit the Booking details of any prospective tenent to the Hosteler for approval. The Host shall have a maximum period of 12 hrs to approve or reject the booking, failing which the booking shall be considered to be approved by the Hosteler. The tenent shall be permitted to occupy the Property only once approved

Tenent document verification is sole responsibility of hosteler. If the tenent has submitted incorrect documents or has forged his documents, the Facilitator shall in no way be responsible. However, at the sole discretion of the provider, the provider may assist the Hosteler in taking any legal action against PAY PG Guest(s)

In the event of any damage to the Property (including any furnishing and fittings) during PAY PG guest stay, provider is not responsible for bearing any such cost full or part.

The Hosteler is legally entitled to provide accommodation services in the Property and provides the Facilitator with the necessary authority (as may be required) to allow Booking, inspection, examination of the Property by the interested PAYPG tenent

The Hosteler agrees that he/she will not discriminate against any prospective tenent(s) staying in the Property on the basis of caste, creed, color, religion or marital status.

The Hosteler agrees that he/she will not discriminate against any prospective tenent(s) staying in the Property on the basis of caste, creed, color, religion or marital status.

The Hosteler undertakes that the Property is free from any default, foreclosure, encumbrance, contract for sale, option to purchase, contract for deed or any other obligation which would be in conflict with the intention of this Listing.

The Hosteler agrees that the provider, at its sole discretion, may transfer or assign its receivables under this listing to any third party and/or assign a third party for recovery of outstanding dues from the Hosteler and/or report the payment behavior to any credit bureau without taking any prior approval from the Hosteler.

The Hosteler agrees that whenever the property is sold or transferred to other Hosteler will inform to PAYPG in prior advance to change/modify credentials. Failing to which hosteler will held responsible for any consequences, not PAYPG. The liability of the provider will not exceed the provider's Charges paid by the Host to the provider

In no event will the provideor be liable for any incidental, special, indirect or consequential damages (including lost profits) however caused and under any theory of liability, and whether or not the Facilitator was or should have been aware or advised of the possibility of such damage and notwithstanding the failure of essential purpose of any limited remedy stated herein. In the event of any dispute arising out of or in connection with this Listing, the Parties shall, at first instance, attempt to amicably resolve the same through settlement discussions (recorded by way of email or telephonic conversations). In the event of inability of the Parties to amicably resolve any disputes within 30 (Thirty) days of intimation of such dispute, the dispute shall be referred to arbitration, under Arbitration and Conciliation Act, 1996, The Arbitration and Conciliation (Amendment) Act, 2015 and any amendments thereof

The place of arbitration will be at DEHRADUN (U.K) India only. The arbitration shall be conducted in English/HINDI only. The award shall be binding on both the Parties. If the court of law finds any provision or clause or part thereof of this Listing Agreement to be invalid or void in full part or in part, the remainder of the clause and this Agreement shall continue to be valid, enforceable and effective. PAYPG keep on reminding to all the prospect tenents at every customer touch point that, all the amenities displayed on PAYPG digital platform are generic to the respective property, may not be applicable against allotted bed/room. At the same time, Hosteler is responsible to inform respective amenities against every booking bed/room wise to PAY PG customer care and tenent

PAYPG reiterates that the hosteler has to keep the actual images of the property with few sample room/bed images, actual tariff details and also ensure his/her team to behave well with tenents on any instances. PAYPG recommends every tenent or his/her local representative to visit the property physically and decide upon before booking or any time before check-in date. Host in coordination with PAYPG care should provider and support this visit. In extension to the above point, PAYPG encourages our users (hostelers/tenents) to intimate PAYPG Care immediately if they encounter any intention of fraud, misconduct by anyone or things to improve or any other feedback. PAYPG value your feedback. PAYPG takes severe action on any fraud or misconduct which comes to our notice. PAYPG allotted special task force to ascertain the facts of such complaints and the process during ascertain will be as per company guidelines. Our motto is to help our users facing such cases, but please ensure timely reporting to Customer Care.

PAYPG Care contact 8899606551 Happy to Assist. In case tenent finds the property/amenities/circumstances are not according to what has been displayed on the PAYPG digital platform and decides not to check-in (on or before the prescribed check-in day of booking), PAYPG will ascertain the facts physically or remotely may judge upon as sole authority and Hosteler/tenent has to abide by the decision. In case the decision is in favor of tenent, Hosteler has to refund the full amount of the booking.

The Provider shall charge 20% of the bed/room tariff (inclusive of GST or equivalent tax/cess) due from PAYPG tenent(s) against every booking towards the services it provides to the Hosteler. The Provider Charges will be deducted from the bed/room tariff paid by PAYPG tenent(s) before depositing the same in the Hosteler's Wallet. The provider Charges are applicable only on bed/room tariff due from PAYPG tenent(s) for a particular month and creates no obligation on the Hosteler to pay the provider if there are no PAYPG tenent(s) staying in the Property

The Provider shall charge 20% of the bed/room tariff (inclusive of GST or equivalent tax/cess) due from PAYPG tenent(s) against every booking towards the services it provides to the Hosteler. The Provider Charges will be deducted from the bed/room tariff paid by PAYPG tenent(s) before depositing the same in the Hosteler's Wallet. The provider Charges are applicable only on bed/room tariff due from PAYPG tenent(s) for a particular month and creates no obligation on the Hosteler to pay the provider if there are no PAYPG tenent(s) staying in the Property

Monthly Bookings

tenent Cancelled bookings Tenent can cancel booking any time till one day prior to the Check-in date, else booking gets auto cancelled at 23:59hrs on Check-in date. Cancelled 3 days prior to the Check-in date Tenent gets 100% refund of booking value (Bank / Payment GW transaction charges are applicable) Hosteler gets 0% of booking value Provider gets 0% of booking value Cancelled within 3 days to 1 day prior to the Check-in date Tenent gets 70% refund of booking value Hosteler gets 15% of booking value Providerr gets 15% of booking value Cancellation Not Allowed on or after Check-in date. Auto Cancelled after 23:59hrs of Check-in date, if tenent didn’t show Tenent gets 0% refund of booking value Hosteler gets 50% of booking value Provider gets 50% of booking value

Hosteler Rejected (Not Approved) Booking Tenent gets 100% refund of booking value Hosteler gets 0% of booking value Provider gets 0% of booking value

Booking Cancelled or Rejected due to Technical Issues Tenent gets 100% refund of booking value Hosteler 0% of booking value Provider 0% of booking valu